Shipping

We ship Monday to Friday. Any orders placed on weekends or public holidays will be sent out the next business day.

**PICK UPS
We offer FREE pick up in Auckland. Monday to Friday 9am - 3pm. Excluding Public holidays. Pick up is at 6 Silverfield, Wairau Valley, Auckland.

**NEW ZEALAND 
We offer FREE tracked shipping on orders over $120 within New Zealand
Once your order has been shipped you will receive a tracking number and a signature may be required upon delivery. Please keep in mind some deliveries can be delayed due to circumstances we can not control. On average shipping within NZ takes up to 3 business days. Deliveries to some rural areas can take up to 5 business days within New Zealand.

Please understand that if your package goes missing after being delivered, ed&i body will be not be able to process a claim on your behalf. You can manage your order through the tracking link sent to you in your tracking email. ed&i is unable to accept any liability for delayed delivery, lost parcels or stolen parcels. Please first contact Aramex first. You will need to provide your tracking number, full name and address.. 

**AUSTRALIA DELIVERIES 
Free DHL tracked shipping over $150NZD.
DHL - A flat rate of $29NZD will apply and arrive within 3 business days or less. 
Once your order has been shipped you will receive a tracking number and a signature is required upon delivery, if no one is there to sign for the parcel it will be taken to the local post office. Please keep in mind some deliveries can be delayed due to circumstances we can not control. Please allow 5 business days to receive your order. Rural deliveries may take longer. 

ALL OTHER INTERNATIONAL DELIVERIES
A flat rate of $55 NZD will apply to all orders.
Once your order has been shipped you will receive a tracking number and a signature is required upon delivery, if no one is there to sign for the parcel it will be taken to the local post office. Please keep in mind some deliveries can be delayed due to circumstances we can not control. Please allow 5 business days to receive your order. Rural deliveries may take longer.
We do not take responsibility of any local customs costs and taxes that may apply.